We make it easy to create an online store. Let us help you create, market, and manage your online store.

Frequently Asked Questions

Q: What kind of computer knowledge is needed to set up a store?
A: No special knowledge is needed. If you know how to surf the web, you can set up a store. You can use our user-friendly interface to enter your product data and upload images.

Q: How much does this cost?
A: We have a FREE basic version and a more featured filled paid versions. Check out our pricing page for more details.

Q: Will my customers be able to use credit cards?
A: Yes, your customers can pay with VISA, Master Card, Discover, or American Express. They can also pay with PayPal.

Q: Can I use my own domain name like www.my-tshirt-store.com?
A: Yes, paid versions allow you to use your own domain name. It will be easier for your customers to remember it.

Q: What exactly do you provide for stores that want to go online?
A: We provide the storefront, shopping cart, web hosting, marketing tools, and we are integrated with PayPal so you can accept credit cards with ease. We also offer you step by step guides on how to promote your store online and one click submission into Google Product Search.

Q: Are there sign up fees? Terminations fees? Any hidden fees we should know about?
A: No, we don't like those. We don't charge sign up fees, termination fees, or any additional fees. The price you pay is simply the fixed monthly or yearly fee based on the plan you've chosen.

Q: How do I get paid for my sales?
A: When a customer purchases an item from your store it goes directly to your PayPal account.

Q: Will ads be displayed on my store?
A: Advertisements will never be displayed on Free or Paying stores.

Q: What are the major benefits upgrading to the paid versions?
A:

  1. Unlimited transactions
  2. More product pages and images
  3. Inventory tracking
  4. Automatic Google Product Search submission
  5. Use your own custom domain
  6. View detailed product statistics so you know what products work and what don't
  7. Site map generation so search engines know about your store right away
  8. Track orders when you get them by e-mail and online
  9. Google Analytics Integration
  10. Modifiable CSS

Q: How many products can I sell in my store?
A: The free basic version allows you to list 5 products in your store. The paid versions allows you to list more products. Check out our pricing page for more details.

Q: How do you get my products listed in Google Product Search?
A: We have a special relationship with Google that allows you to submit all your products to Google Product Search with one click.

Q: Is there any type of binding agreement?
A: There is no binding agreement. We would hate to see you go but you are free to leave whenever you wish.

Q: Do I have to participate in store networking and display links to other stores on my site?
A: No you don't. This is completely optional and can be turned on and off as you wish.

Q: How do I sign up for PayPal?
A:

  1. Go to PayPal.com.
  2. Click Sign Up Today at the bottom on the page.
  3. Click on Start Now under Business Account. (If you already have a PayPal account, click Upgrade on the right side of the page.)
  4. Select Website Payments Standard from the drop down menu.
  5. Follow the three PayPal steps listed on the PayPal website

Q: I run a Non Profit. Can you help me out?
A: Yes! Depending on what type of Non Profit you are we can give you a free PRO store until you start making enough money from it to pay us.

Q: Why are you so awesome?
A: Just kidding. This is not a frequently asked question. haha - Everyday we wake up and try to make our customers love us. Launching new features and answering support questions quickly.

More Questions? Contact Us.